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Read reviews and write reviews on the service you have received from The Plumbing Group whilst they have repaired or replaced your PulsaCoil 2000 thermal store.
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Your service has always been exemplary; friendly and absolutely professional.No problems to report at the moment (touch wood) but good to know that you and your company are still around to help in a crisis.
A most helpful telephone service with clear advice before I booked an appointment.On the day the team did an excellent job in replacing the fault immersion heater and also advised that the booster heater was in poor condition, which they then also replaced. All this took only 75 minutes. Everything was clean and tidy when they left.
I am very impressed by the level of customer service provided by The Plumbing Group. Both Gary and Jasmin are extremely responsive, flexible and overall very helpful and knowledgeable The engineers who did the work were on time, professional, friendly and left the place behind tidy. Very happy!
Gary and the engineers have been superb. Liaised directly with the tenants when it made sense but kept me informed. Totally professional and made recommendations which saved me money and hassle. They even helped me with questions about an unrelated problem with a shower - above and beyond! I kept the same point of contact (Gary) throughout as well, which was really refreshing. I'd never use any other firm now, I'm a huge fan!
Thank you for everything Jasmin – all has worked smoothly ranging from all your patience with my enquiries to the engineers who came for the installation. Very good at explaining the workings with me.
A big shout out to @plumbing_group for exploring every avenue so that we DIDN'T need to call out an engineer for my #pulsacoil. Respect!Sent Via Twitter
I was very impressed with the level of service provided by the plumbing group, I was shocked to learn that my pulsacoil had a split cylinder and it was a cost that i could have done without. The plumbing group kept me informed throughout the process and managed to get me up and running until the new boiler arrived. The staff are very polite and the engineers were very knowledgeable.